Effective Date: 14/03/2025
1. Introduction
Vocal Designs Limited ("Vocal," "we," "us," or "our") operates vocalmockups.com and is committed to protecting the privacy of its Users. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our Website and services, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
We collect the following types of personal data when Users interact with the Website:
2.1 Information You Provide Directly
Account Information: Name, email address, and password (if an account is created).
Payment Details: Payment method information (processed securely via Shopify; Vocal does not store credit card details).
Order & Transaction Data: Purchase history and downloads for licensing compliance.
Support Requests: Emails and messages sent to info@vocalmockups.com for customer support.
2.2 Information Collected Automatically
Technical Data: IP address, browser type, device information, and usage logs for security and fraud prevention.
Cookies & Tracking Technologies: Data collected through cookies and analytics tools (see Section 7).
3. How We Use Your Data
We process personal data for the following purposes:
To process and fulfil orders, including payment verification and order confirmation.
To provide customer support and respond to inquiries.
To prevent fraud, security threats, or unauthorised transactions.
To comply with legal obligations, including tax, accounting, and data protection laws.
To send account-related communications, such as password reset requests or order updates.
To improve our Website and services, through analytics and performance monitoring.
4. Legal Basis for Processing
We process personal data under the following lawful bases:
Performance of a Contract – Processing necessary to fulfil an order.
Legitimate Interests – Fraud prevention, Website functionality, and service improvements.
Legal Obligations – Compliance with tax, accounting, and regulatory requirements.
Consent – Where required (e.g., marketing communications, cookies).
5. Data Sharing & Third-Party Services
We do not sell or rent personal data. However, we may share information with trusted third parties when necessary for the operation of our business:
Shopify Payments, PayPal, and other payment processors – To securely handle transactions.
Framer (Website host) – For site functionality and performance monitoring.
Email service providers – To send account-related communications and support responses.
Legal authorities – If required by law or to enforce our Terms & Conditions.
6. Data Retention
Personal data is retained only as long as necessary to fulfil the purposes outlined in this Privacy Policy.
Order and transaction data may be retained for up to 6 years to comply with tax and accounting laws.
If a User requests data deletion, Vocal will erase personal data unless retention is required by law.
7. Cookies & Tracking Technologies
Our Website uses cookies and analytics tools to improve user experience and monitor performance.
Users can manage or disable cookies through their browser settings.
8. User Rights (UK GDPR)
Users have the following rights regarding their personal data:
Right to Access – Request a copy of the data we hold.
Right to Correction – Request corrections to inaccurate information.
Right to Deletion ("Right to be Forgotten") – Request data deletion unless legal retention applies.
Right to Object – Object to data processing for specific purposes.
Right to Data Portability – Request data transfer to another provider.
To exercise these rights, contact info@vocalmockups.com. We may require identity verification before processing requests.
8.1 Automated Decision-Making
Vocal does not engage in automated decision-making or profiling that significantly affects Users. All decisions regarding account activity, fraud detection, and service eligibility are made with human oversight.
9. Data Security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. This includes:
Encryption of sensitive data.
Access controls to limit data exposure.
Regular security monitoring for potential threats.
10. International Data Transfers
If personal data is transferred outside the UK, we ensure adequate safeguards are in place, such as UK-approved Standard Contractual Clauses (SCCs) or other recognised compliance mechanisms.
11. Contact & Complaints
For any privacy-related concerns or data requests, contact:
Vocal Designs Limited
Email: info@vocalmockups.com
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) via www.ico.org.uk.
12. Changes to This Privacy Policy
Vocal reserves the right to update this Privacy Policy. Any significant changes will be communicated on the Website or via email where appropriate.
The latest version will always be available on the Website, with the "Last Updated" date displayed.
13. Age Restrictions & Legal Capacity
Vocal’s services are intended for users aged 16 and
above. Users under 16 must obtain parental or guardian consent before using the Website or purchasing digital products.By accessing and using the Website, Users confirm that they are legally capable of entering into a contract under the laws of their country.
Vocal is not responsible for verifying the age of users, and any purchases made in violation of this policy may result in account suspension.
Effective Date: 14/03/2025
1. Introduction
Vocal Designs Limited ("Vocal," "we," "us," or "our") operates vocalmockups.com and is committed to protecting the privacy of its Users. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our Website and services, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
We collect the following types of personal data when Users interact with the Website:
2.1 Information You Provide Directly
Account Information: Name, email address, and password (if an account is created).
Payment Details: Payment method information (processed securely via Shopify; Vocal does not store credit card details).
Order & Transaction Data: Purchase history and downloads for licensing compliance.
Support Requests: Emails and messages sent to info@vocalmockups.com for customer support.
2.2 Information Collected Automatically
Technical Data: IP address, browser type, device information, and usage logs for security and fraud prevention.
Cookies & Tracking Technologies: Data collected through cookies and analytics tools (see Section 7).
3. How We Use Your Data
We process personal data for the following purposes:
To process and fulfil orders, including payment verification and order confirmation.
To provide customer support and respond to inquiries.
To prevent fraud, security threats, or unauthorised transactions.
To comply with legal obligations, including tax, accounting, and data protection laws.
To send account-related communications, such as password reset requests or order updates.
To improve our Website and services, through analytics and performance monitoring.
4. Legal Basis for Processing
We process personal data under the following lawful bases:
Performance of a Contract – Processing necessary to fulfil an order.
Legitimate Interests – Fraud prevention, Website functionality, and service improvements.
Legal Obligations – Compliance with tax, accounting, and regulatory requirements.
Consent – Where required (e.g., marketing communications, cookies).
5. Data Sharing & Third-Party Services
We do not sell or rent personal data. However, we may share information with trusted third parties when necessary for the operation of our business:
Shopify Payments, PayPal, and other payment processors – To securely handle transactions.
Framer (Website host) – For site functionality and performance monitoring.
Email service providers – To send account-related communications and support responses.
Legal authorities – If required by law or to enforce our Terms & Conditions.
6. Data Retention
Personal data is retained only as long as necessary to fulfil the purposes outlined in this Privacy Policy.
Order and transaction data may be retained for up to 6 years to comply with tax and accounting laws.
If a User requests data deletion, Vocal will erase personal data unless retention is required by law.
7. Cookies & Tracking Technologies
Our Website uses cookies and analytics tools to improve user experience and monitor performance.
Users can manage or disable cookies through their browser settings.
8. User Rights (UK GDPR)
Users have the following rights regarding their personal data:
Right to Access – Request a copy of the data we hold.
Right to Correction – Request corrections to inaccurate information.
Right to Deletion ("Right to be Forgotten") – Request data deletion unless legal retention applies.
Right to Object – Object to data processing for specific purposes.
Right to Data Portability – Request data transfer to another provider.
To exercise these rights, contact info@vocalmockups.com. We may require identity verification before processing requests.
8.1 Automated Decision-Making
Vocal does not engage in automated decision-making or profiling that significantly affects Users. All decisions regarding account activity, fraud detection, and service eligibility are made with human oversight.
9. Data Security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. This includes:
Encryption of sensitive data.
Access controls to limit data exposure.
Regular security monitoring for potential threats.
10. International Data Transfers
If personal data is transferred outside the UK, we ensure adequate safeguards are in place, such as UK-approved Standard Contractual Clauses (SCCs) or other recognised compliance mechanisms.
11. Contact & Complaints
For any privacy-related concerns or data requests, contact:
Vocal Designs Limited
Email: info@vocalmockups.com
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) via www.ico.org.uk.
12. Changes to This Privacy Policy
Vocal reserves the right to update this Privacy Policy. Any significant changes will be communicated on the Website or via email where appropriate.
The latest version will always be available on the Website, with the "Last Updated" date displayed.
13. Age Restrictions & Legal Capacity
Vocal’s services are intended for users aged 16 and
above. Users under 16 must obtain parental or guardian consent before using the Website or purchasing digital products.By accessing and using the Website, Users confirm that they are legally capable of entering into a contract under the laws of their country.
Vocal is not responsible for verifying the age of users, and any purchases made in violation of this policy may result in account suspension.
Effective Date: 14/03/2025
1. Introduction
Vocal Designs Limited ("Vocal," "we," "us," or "our") operates vocalmockups.com and is committed to protecting the privacy of its Users. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our Website and services, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
We collect the following types of personal data when Users interact with the Website:
2.1 Information You Provide Directly
Account Information: Name, email address, and password (if an account is created).
Payment Details: Payment method information (processed securely via Shopify; Vocal does not store credit card details).
Order & Transaction Data: Purchase history and downloads for licensing compliance.
Support Requests: Emails and messages sent to info@vocalmockups.com for customer support.
2.2 Information Collected Automatically
Technical Data: IP address, browser type, device information, and usage logs for security and fraud prevention.
Cookies & Tracking Technologies: Data collected through cookies and analytics tools (see Section 7).
3. How We Use Your Data
We process personal data for the following purposes:
To process and fulfil orders, including payment verification and order confirmation.
To provide customer support and respond to inquiries.
To prevent fraud, security threats, or unauthorised transactions.
To comply with legal obligations, including tax, accounting, and data protection laws.
To send account-related communications, such as password reset requests or order updates.
To improve our Website and services, through analytics and performance monitoring.
4. Legal Basis for Processing
We process personal data under the following lawful bases:
Performance of a Contract – Processing necessary to fulfil an order.
Legitimate Interests – Fraud prevention, Website functionality, and service improvements.
Legal Obligations – Compliance with tax, accounting, and regulatory requirements.
Consent – Where required (e.g., marketing communications, cookies).
5. Data Sharing & Third-Party Services
We do not sell or rent personal data. However, we may share information with trusted third parties when necessary for the operation of our business:
Shopify Payments, PayPal, and other payment processors – To securely handle transactions.
Framer (Website host) – For site functionality and performance monitoring.
Email service providers – To send account-related communications and support responses.
Legal authorities – If required by law or to enforce our Terms & Conditions.
6. Data Retention
Personal data is retained only as long as necessary to fulfil the purposes outlined in this Privacy Policy.
Order and transaction data may be retained for up to 6 years to comply with tax and accounting laws.
If a User requests data deletion, Vocal will erase personal data unless retention is required by law.
7. Cookies & Tracking Technologies
Our Website uses cookies and analytics tools to improve user experience and monitor performance.
Users can manage or disable cookies through their browser settings.
8. User Rights (UK GDPR)
Users have the following rights regarding their personal data:
Right to Access – Request a copy of the data we hold.
Right to Correction – Request corrections to inaccurate information.
Right to Deletion ("Right to be Forgotten") – Request data deletion unless legal retention applies.
Right to Object – Object to data processing for specific purposes.
Right to Data Portability – Request data transfer to another provider.
To exercise these rights, contact info@vocalmockups.com. We may require identity verification before processing requests.
8.1 Automated Decision-Making
Vocal does not engage in automated decision-making or profiling that significantly affects Users. All decisions regarding account activity, fraud detection, and service eligibility are made with human oversight.
9. Data Security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. This includes:
Encryption of sensitive data.
Access controls to limit data exposure.
Regular security monitoring for potential threats.
10. International Data Transfers
If personal data is transferred outside the UK, we ensure adequate safeguards are in place, such as UK-approved Standard Contractual Clauses (SCCs) or other recognised compliance mechanisms.
11. Contact & Complaints
For any privacy-related concerns or data requests, contact:
Vocal Designs Limited
Email: info@vocalmockups.com
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) via www.ico.org.uk.
12. Changes to This Privacy Policy
Vocal reserves the right to update this Privacy Policy. Any significant changes will be communicated on the Website or via email where appropriate.
The latest version will always be available on the Website, with the "Last Updated" date displayed.
13. Age Restrictions & Legal Capacity
Vocal’s services are intended for users aged 16 and
above. Users under 16 must obtain parental or guardian consent before using the Website or purchasing digital products.By accessing and using the Website, Users confirm that they are legally capable of entering into a contract under the laws of their country.
Vocal is not responsible for verifying the age of users, and any purchases made in violation of this policy may result in account suspension.
